PAYMENT INFORMATION

The words “we” and “our” where used in these Terms of Use mean QUEENS PARK ASSOCIATION FOOTBALL CLUB INCORPORATED (Queens Park AFC).

Queens Park AFC allows Members to pay for event costs through MyCOMET, and purchase merchandise through the Online Shop. As such, all transactions made via MyCOMET for Queens Park AFC administered events are subject to these Terms of Use. The name that will appear on your statement will be  Queens Park AFC.

​These Terms of Use are a contract between you and Queens Park AFC. Please read these Terms of Use carefully. By making payment and registering to a Queens Park AFC administered event, you acknowledge that you have read, understood, and accept these Terms of Use.

1. Definitions

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1.1 – MyCOMET means the online member portal utilised to register and access the payment gateway.

1.2 – Paymark means the payment gateway used to make payment for products and services via MyCOMET.

1.3 – Analyticom – means Analyticom, the official national registration system provider for Queens Park AFC, and provider of MyCOMET.

1.4 – Terms means these Terms of Use.

1.5 – Event means any non-subscription based activity.

1.6 – Fees means the costs and/or additional fees which may be payable for the use of Payment Services.

1.7 – Online EFTPOS refers to the method of payment directly from a mobile banking app.

1.8 – Payment Services means MyCOMET, and Paymark.

2. Payment

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2.1 – Payment can be made via Credit / Debit card, Direct debit into Queens Park AFC bank account.

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2.2 – Queens Park AFC is a New Zealand based organisation, with all transactions in New Zealand Dollars (NZD), unless explicitly outlined prior and/or at point of purchase. All fees are in NZD and are inclusive of tax unless explicitly outlined at point of purchase.

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2.3 – We may charge a Fee as advertised via Payment Services for their use.

3. Use of Payment Services

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3.1 – You agree to not use MyCOMET for any improper, injurious, offensive or unlawful purpose.

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3.2 – You will pay all Fees payable for the Payment Services at the time of the online transaction by credit card or Online EFTPOS. We reserve the right to amend any Fees from time to time, and to adjust any Fees recorded on the Payment Services if the price recorded is incorrect.

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3.3 – If you are using a credit card, you represent and warrant that the credit card is issued in your name and that you shall pay to the credit card issuer all Fees incurred through the use of Payment Services. These charges may include card tokenisation and/or transaction fees.

3.4 – Upon commencing a transaction through MyCOMET you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. We shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing Payment Services or for loss of data or information caused by factors outside of our control.

3.5 – We also use a payment gateway operated by Paymark for transactions incurred via MyCOMET. Paymark will collect information about you (including information about transactions processed by you) from time to time through Paymark. Any such information collected shall be treated in accordance with the Paymark Privacy Policy which can be found below.

4. Refunds Policy

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4.1 – Refunds are at the sole discretion of Queens Park AFC. Any requests for refunds will require the authorisation of the Chairman or a delegated financial officer of Queens Park AFC. If your refund request is accepted, the refund will be transferred back to the originating credit card, nominated account, or held to your credit against future invoices. No cash refunds will be given.

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4.2 – In the case of an overpayment, a refund will only be provided when it has been proven that there has been an overpayment or where we are obliged to provide a refund by law. When applying for a refund you must provide us with proof of the overpayment or provide reasons why the refund should be made.

5. Shipping & Delivery Policy

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5.1 – All merchandise deliveries are managed in accordance with the Online Shop Terms and Conditions.

6. Security

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6.1 – SSL protocol (2048-bit) is used to encrypt all data transferred over the network. However, you acknowledge and agree that Internet transmissions are never entirely secure or private and that any message or information you send through MyCOMET (including credit card information) may be read or intercepted by others, even where MyCOMET, and Paymark, is stated as being secure. Neither we or Paymark shall have any liability for the interception or ‘hacking’ of data through the any of the aforementioned services by unauthorised third parties.

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6.2 – MyCOMET is the online member portal utilised to register and access the payment gateway. The payment gateway operated by Paymark for transactions incurred via MyCOMET. Paymark will collect information about you (including information about transactions processed by you) from time to time through Paymark. Any such information collected shall be treated in accordance with the Paymark Privacy Policy and as set out in the Payment Card Industry Data Security Standard (PCI DSS). Evidence of PCI DSS compliance is available from Paymark on request.

7. Limitation of Liability

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7.1 – We accept no liability or responsibility for the refusal or reversal of payments which are matters between you and your credit card provider.

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7.2 – We cannot warrant that the E-Commerce Process, and/or your use of our E-Commerce Services will be faultless, immediate, continuous, and virus free, nor that information provided through the E-Commerce Process will be complete, accurate or up to date. We will endeavour, however, to ensure the E-Commerce Services are available at all times, subject to maintenance.